The Griffin Way

The next era of the
family physician

The warmth, continuity, and deep personal relationships of traditional concierge medicine — with the infrastructure, collective expertise, and relentless pursuit of what is next in modern medicine.

Explore the Griffin Way
Dr. Radley Griffin introduces Griffin Concierge Medical

Dr. Radley Griffin · Founder

OUR PROMISE

Patients don't just get a doctor. They get a team that owns their health journey — so they don't have to.

Feels like your personal physician who knows you deeply and is always reachable.

Backed by a full team of 11 physicians, a dedicated Patient Care Coordinator, and 20+ years of shared expertise.

The Griffin Way

The Griffin Way

Six pillars. One promise.

What feels routine inside GCM — managing every step of a referral, closing every loop, reaching a real physician after hours — is not what competitors deliver. It is what they claim to deliver.

01Pillar One

We are your medical nucleus

GCM is the quarterback of every patient's care — not just a specialty, not just a referral hub, but the central intelligence that connects, coordinates, and closes every loop. No other practice manages every aspect end-to-end: referral scheduling, specialist follow-up, medication oversight, and result closure.

02Pillar Two

We are proactive, not reactive

GCM doesn't wait for patients to get sick. Quarterly chart reviews, scheduled outreach, and anticipatory scheduling shift care from "sick visits" to ongoing health optimization. PCCs look ahead — consolidating upcoming reminders, grouping related appointments, reaching out before patients have to ask.

03Pillar Three

We own the follow-through

A referral is the beginning, not the end. Every order, test, and result is tracked until the loop is fully closed. GCM manages scheduling, prep check-ins, day-of care, results, and next-interval planning — approximately 10 steps competitors call "one referral."

04Pillar Four

We are always there

On-call physicians ensure 24/7 coverage — not a voicemail, not urgent care down the street; a dedicated, prepared physician ready to respond. Target response is 30 minutes or less. Team coverage creates sustainability — no single physician burns out, and no patient is left without support.

05Pillar Five

We know you personally

The designated PCC relationship is not administrative — it is relational. PCCs know a patient's life events, communication preferences, and health journey. Communication adapts to the person: phone calls for sensitive or complex situations, text for routine updates.

06Pillar Six

We grow with you

GCM's 20+ years of combined physician experience, national network access, and institutional affiliations (Mayo, Cleveland Clinic, Moffitt, MD Anderson, Hopkins, Dana-Farber, MSK) create a compounding knowledge base. GCM is intentionally built for the long run — patients invest once and benefit for life.

What Everyone Says · What We Actually Do

Concrete, not abstract.

Every concierge practice claims the warmth of relationship and the discipline of follow-through. The difference is whether the daily, unglamorous work of medicine actually gets done. Here is what gets done.

  1. What Everyone Says

    "Every member has a dedicated care coordinator."

    What We Actually Do

    01

    A Patient Care Coordinator who knows you.

    Communication preferences, life events, health history — your dedicated PCC knows you. The relationship is not administrative; it is relational. You don’t introduce yourself again each time you call.

  2. "We’re proactive about your health."

    02

    Quarterly chart reviews for every patient.

    Care comes due, not symptoms after the fact. We look ahead at what’s next — labs due, screenings approaching, follow-ups pending — so you don’t have to.

  3. "We’re available when you need us."

    03

    30-minute target response, 24/7.

    An on-call physician — not a voicemail, not urgent care, not a triage line. A real, prepared physician ready to respond at any hour, with the context to make a decision in real time.

  4. "We handle the referrals."

    04

    Every order, test, and referral closed.

    Approximately ten steps competitors call “one referral.” Scheduling, prep, day-of care, results, next-interval planning. Until the loop is fully closed. You never chase us to find out what happened — we close it.

  5. "We can refer you out if you need a specialist."

    05

    Referrals we already have relationships with.

    Mayo Clinic. Cleveland Clinic. Moffitt. MD Anderson. Johns Hopkins. Dana-Farber. Memorial Sloan Kettering. When you need specialty care beyond us, we already know the people. The call is shorter, the wait is shorter, the outcome is better.

  6. "You’ll have a primary care physician."

    06

    Eleven physicians, not one.

    Collective expertise on every complex case. The hive-mind advantage — without you ever seeing more than one doctor. When your physician encounters something unusual, ten other physicians and decades of institutional learning are available within hours, not weeks.

  7. "We coordinate with the hospitals."

    07

    Active admitting across Tampa Bay.

    Tampa General. St. Joseph’s. HCA South Tampa. Bayfront. St. Anthony’s. Morton Plant. When a member needs inpatient care, the Griffin physician they already trust is the physician at their bedside — not a hospitalist they’ve never met.

  8. "We’re easy to reach."

    08

    Phone for sensitive. Text for routine.

    We read the tone. Frustration triggers a phone call. Routine triggers a text. The medium adapts to the moment — and the moment shapes what gets said, by whom, and how soon.

By the Numbers

The infrastructure behind the relationship.

Concierge medicine is a relationship. The Griffin Way is also the infrastructure that makes that relationship possible at scale, over decades, across every loop a patient never has to close.

01/SCALE

11

Physicians supporting each patient

Eleven physicians actively collaborating on every complex case. You're not getting one doctor — you're getting collective expertise.

02/EXPERIENCE

20+

Years of combined physician experience

Two decades of refined practice, accumulated knowledge, and institutional relationships that newer concierge groups cannot replicate.

03/RESPONSE TIME

30 min

Target response, 24/7

Our target — and the standard we hold ourselves to. Not a voicemail. Not urgent care. A real, prepared physician.

Our Care Model

Twelve dimensions, three chapters.

Concierge medicine isn’t a single service — it’s how every dimension of your health is integrated into one continuous relationship.

Chapter I

FoundationalCare

The basics, done extraordinarily. Most concierge practices stop at primary care; we begin there.

Primary Care

The foundation: your physician, deeply familiar with your history, available when it matters.

Preventive Medicine

Annual physicals, screenings, and a longitudinal view of your health. Care comes due, not symptoms after the fact.

Urgent Care

Same-day access to your own physician for acute concerns, not a stranger at a clinic.

Hospital Privileges

Active admitting at Tampa General, St. Joseph’s, HCA South Tampa, Bayfront, St. Anthony’s, and Morton Plant.

Chapter II

SpecializedMedicine

Depth across the specialties most relevant to our members — not outsourced, integrated into your care relationship.

Men’s Care

Tailored screenings and ongoing wellness for men in every decade.

Women’s Care

Comprehensive women’s health woven into primary care, not separated from it.

Hormone Optimization

Comprehensive evaluation and titrated treatment for energy, focus, and vitality at every stage.

Sports Medicine

From recovery to performance — the orthopedic and musculoskeletal layer of comprehensive care.

Chapter III

Optimization& Longevity

What concierge medicine is for, in the end: optimizing the rest of your life, not just treating the disease.

Diet & Nutrition

Personalized nutrition strategy informed by your bloodwork, family history, and the way you actually live.

Weight Optimization

Evidence-based, medically supervised, and integrated with the rest of your care plan.

Labs & Injections

On-site or coordinated, with results integrated into your record — and into your physician’s thinking.

Travel Medicine

Vaccinations, prescriptions, and care coordination for the patient who is rarely in one place.

OUR PHYSICIANS

Eleven physicians.
One promise.

Each Griffin physician carries the same standard: relationships first, infrastructure behind. Meet the team that owns your health journey.

Dr. Mike Garrison

Accepting New Patients

Dr. Mike Garrison

Internal Medicine · Concierge Physician

My focus is on prevention and optimizing health. I believe medicine works best when we take the time to build long-term relationships rather than rush through five-minute visits.

Dr. Corey Steinberg

Accepting New Patients

Dr. Corey Steinberg

Internal Medicine · Concierge Physician

My goal is to deliver the highest level of care by listening to my patients, earning their trust, and providing personalized attention that makes them feel valued and understood.

Dr. Alexa Owens

Join Waitlist

Dr. Alexa Owens

Internal Medicine · Concierge Physician

My goal is to get to know my patients on a deep personal level. Together, we can develop individualized lifestyle plans to help optimize health and prevent chronic disease and illness.

Dr. Jenna Donoso

Join Waitlist

Dr. Jenna Donoso

Internal Medicine · Concierge Physician

Each patient is a unique individual. I place immense importance on understanding the whole person, including their values and preferences, to create a partnership and deliver the highest level of care to every patient.

Dr. Debbie St. Clair

No Longer Accepting

Dr. Debbie St. Clair

Internal Medicine · Concierge Physician

Treating individuals of all ages brings me joy. I value cultivating strong relationships with my patients and building trust with them as we collaborate on their health.

Dr. Gregory Baker

Accepting New Patients

Dr. Gregory Baker

Internal Medicine · Concierge Physician

My commitment to my patients is to ensure they receive the high-quality care they need. I treat each one like family, giving them the attention and support they deserve, every time.

Dr. Timothy Nobles

Accepting New Patients

Dr. Timothy Nobles

Internal Medicine · Concierge Physician

I view a healthy patient-physician relationship as working together as a team and listening to each other. Communication and trust are at the core of our relationship.

Dr. Cheryl Johnstone

Accepting New Patients

Dr. Cheryl Johnstone

Internal Medicine · Concierge Physician

My goal is to elevate patient health through personalized attention, prevention, and partnership, delivering a care experience that is centered on the individual.

Dr. Liat Fishman

Coming Soon

Dr. Liat Fishman

Internal Medicine · Concierge Physician

Dr. Mikaela Abell

Coming Soon

Dr. Mikaela Abell

Internal Medicine · Concierge Physician

Beyond Griffin

When the answer is elsewhere, we already know the people.

Griffin physicians maintain direct relationships with the leading academic medical centers, cancer institutes, and hospitals where members are seen when they need care beyond what we provide. The referral is the beginning, not the end.

CHAPTER I

National Specialty Network

Seven academic centers and cancer institutes whose specialists already know Griffin physicians by name. When a member needs specialized care beyond what we provide, we make the call, transfer the records, and stay involved through resolution.

TAMPA

Tampa General Hospital
St. Joseph's Hospital
HCA South Tampa

ST. PETERSBURG

Orlando Health Bayfront Hospital
St. Anthony's Hospital
Morton Plant Hospital

CHAPTER II

Local Hospital Privileges

Active admitting privileges across six Tampa Bay hospitals. When a member needs inpatient care, the Griffin physician they already trust is the physician at their bedside.

I've been diabetic for 25 years now and this is the first time I feel my doctor actually knows me and my health history completely.

NOELLE W.Member · September 2025