Everything you’d ask before joining.

We provide a highly personalized level of care that traditional offices cannot match. This includes same-day appointments, 24/7 direct access to your doctor via cell or email, and unhurried visits that focus on proactive longevity rather than just treating illness.

The Griffin Way is the next era of the family physician — combining the warmth, continuity, and deep personal relationships of traditional concierge medicine with the infrastructure, collective expertise, proactive systems, and relentless pursuit of what is next in modern medicine. Practically, it means a dedicated Patient Care Coordinator who knows your name, quarterly chart reviews, every loop closed, and 24/7 access to a real Griffin physician.

It means a real, prepared Griffin physician — not a voicemail, not a triage line, not urgent care. Target response time is 30 minutes or less. The on-call physician has your chart, your medication list, and the context to make a decision in real time.

You will have one designated physician — your primary relationship — and a small, consistent team that includes your dedicated Patient Care Coordinator. When complex cases benefit from collective expertise, your physician will consult with the ten other Griffin physicians across our locations. You benefit from the hive-mind without seeing eleven doctors.

Your PCC is your operational partner — the person who knows your communication preferences, your life events, your travel patterns, and the rhythm of your care. The PCC is the relationship that makes the medical relationship work: scheduling, prep check-ins, results follow-through, and the small details that make the difference between good and exceptional care.

If you are admitted to a local hospital, our doctors act as your primary advocate. We communicate with the hospitalists, visit you when appropriate, and manage the transition back to your home care plan.

Our physicians hold active admitting privileges at six Tampa Bay hospitals: Tampa General Hospital, St. Joseph’s Hospital, HCA South Tampa, Orlando Health Bayfront Hospital, St. Anthony’s Hospital, and Morton Plant Hospital. When a member needs inpatient care, the Griffin physician they already trust is the physician at their bedside.

Yes — appointments are unhurried. An annual comprehensive assessment can take 60–90 minutes. Sick visits and follow-ups are scheduled for the time the issue actually requires, not the time a 15-minute slot allows.

You have 24/7 direct access to your doctor via phone, text, or email. We can handle many issues remotely, call in prescriptions to a pharmacy near you, or help coordinate care at a local facility if necessary.

House calls may be provided on a case-by-case basis at the physician’s discretion, primarily for members whose medical condition prevents them from visiting the office.

Yes. We use the AthenaHealth portal. This HIPAA-compliant platform allows you to securely view your labs, request refills, and communicate with your doctor 24/7.

Same-day appointments for acute issues. Routine appointments are typically scheduled within 24–48 hours. Annual comprehensive assessments are scheduled in advance and built around your calendar, not ours.

Calls are for sensitive, complex, or emergent issues. Text is best for routine questions, refill requests, and quick logistics. The portal is for documentation you want stored in your record — lab results, referrals, written notes. We read the tone and escalate medium as appropriate.

Your annual assessment is the longitudinal foundation of your Griffin care — 60–90 minutes with your physician reviewing your complete history, current labs, medications, and goals. The assessment is not a 15-minute physical; it is the conversation that shapes the next year of your care plan.

We provide care for children and adolescents ages 6 to 17, provided that at least one parent or guardian is also an active member of the practice.

Yes. Family-rate pricing is available for spouses and adult children when joining together. Please inquire for current family pricing.

Yes. Many of our most engaged members are caring for aging parents and find that concierge medicine — with its proactive coordination, 24/7 physician access, and integrated specialist referrals — is particularly valuable for older adults. Membership pricing is graduated by age.